Property Claims Handler (high Net Worth Household & Commercial)
Hiscox
Colchester, United Kingdom
Hybrid (2 days in office, 3 days remote)
Proven claims handling experience across household and commercial risks
Strong focus on escape of water, fire and flood claims
Solid understanding of building construction and drying techniques
Hiscox is seeking a Property Claims Handler for high net worth household and commercial claims in a hybrid work environment. The role requires managing claims from notification to resolution, with a focus on exceptional customer service and technical expertise
Job Summary
This role involves managing a portfolio of mainly escape of water, fire and flood claims from first notification through to settlement.
The position offers a hybrid working model with two days in the office (Colchester or York) and three days working from home.
Candidates must demonstrate technical expertise to support high net worth and commercial clients while coordinating experts and repair strategies.
Matching Summary
Match Score: 85
Hiscox is seeking a Property Claims Handler for high net worth household and commercial claims in a hybrid work environment. The role requires managing claims from notification to resolution, with a focus on exceptional customer service and technical expertise.
Skills & Requirements
Must-have
Proven claims handling experience across household and commercial risks
Strong focus on escape of water, fire and flood claims
Solid understanding of building construction and drying techniques
Ability to work independently within claims underwriting guidelines
Excellent written and verbal communication skills
Strong knowledge of Microsoft Office including Excel, Word, and Copilot
Nice-to-have
ACII/ACILA qualification or progression towards it
British Disaster Management Association qualifications
Risk management knowledge and experience
Passion for delivering excellent customer service
Self-motivated adaptable approach with positive response to change
Collaborative team player enjoying working hard and having fun