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Roche UK is seeking a Complaint Handling Engineer for their medical software division in Warsaw, Poland. The role involves addressing complaints related to digital solutions in healthcare, requiring a blend of technical skills in software and an understanding of medical data systems.
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Job Summary
As a Complaint Handling Engineer - Medical Software, you will be dealing with complaints concerning Digital Solutions quality and product performance of Hospital/Laboratory Information Systems (HIS/LIS), medical data networks, middleware solutions.
You need to be able to read and understand source code in order to find out the root cause/causal factor of a SW malfunction/SW issue, and also be able to learn about Software requirements, fixing bugs process and general code maintenance.
At Roche, we offer a hybrid work model that combines flexibility with in-person collaboration, with an average of two days per week in the office.
Matching Summary
Match Score: 75
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Roche UK is seeking a Complaint Handling Engineer for their medical software division in Warsaw, Poland. The role involves addressing complaints related to digital solutions in healthcare, requiring a blend of technical skills in software and an understanding of medical data systems.
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Skills & Requirements
Must-have
Handle digital solutions quality complaints
Investigate software malfunctions
Read and understand source code
Work with on-premise and cloud software
Adhere to ISO Quality System requirements
Nice-to-have
Contribute ideas in an Agile environment
Quick technology learner
Team player
Comfortable with uncertainty
Passionate and naturally curious
Key Requirements
Degree in bioinformatics, computational biology, biomedical engineering, computer science, or IT related field
Strong English communication skills (written and spoken)