Individual Life Insurance Death Claims Analyst - Us Hybrid

DXC Technology UK

Nashville, TN, United States
Individual life insurance experience
Death claims full cycle processing
Microsoft office and ms teams
Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policies

Job Summary

  • Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policies.
  • Must provide an elite customer service experience via letters or phone calls made internally or externally.
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.

Matching Summary

Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policies.

Skills & Requirements

Must-have

  • Individual Life Insurance experience
  • death claims full cycle processing
  • Microsoft Office and MS Teams
  • elite customer service experience
  • Inbound/outbound customer service

Nice-to-have

  • Empathy, sensibility and high sense of touch
  • drive process improvements
  • learn new payment processes

Key Requirements

  • High School Diploma
  • 2 minimum years of Individual Life Insurance experience
  • 2 minimum years of death claims full cycle processing experience
  • Working knowledge of life insurance products
  • Great typing and documenting skills
  • Great ability to multitask

Work Rights

Legally authorized to work in the United States without requiring sponsorship

Tailored Resume

Cover Letter