Case Manager

EML

Sydney, Australia
Fully remote
Claims management experience
Member communication strategies
Superannuation legislation compliance
The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims such as Total and Permanent Disability (TPD), Income Protection (IP), and Terminal Illness

Job Summary

  • The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims such as Total and Permanent Disability (TPD), Income Protection (IP), and Terminal Illness.
  • Prepare and implement effective claims management and member communication strategies regularly within timeframe to achieve optimum member outcomes.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance.

Matching Summary

The Case Manager is responsible for managing claims on behalf of our superannuation fund clients, including the distribution of death benefits and management of disablement claims such as Total and Permanent Disability (TPD), Income Protection (IP), and Terminal Illness.

Skills & Requirements

Must-have

  • claims management experience
  • member communication strategies
  • superannuation legislation compliance
  • compassionate and professional support
  • claims processing collaboration

Nice-to-have

  • learning culture
  • work-life balance support
  • diversity and inclusion

Key Requirements

  • Previous experience in superannuation, life insurance, and/or personal injury claims management
  • Strong understanding of claims processes and relevant legislation
  • Excellent communication and interpersonal skills
  • High level of attention to detail and accuracy

Work Rights

Not specified

Tailored Resume

Cover Letter