Crew Lead Inlife

Thebeverlybank

Hybrid
Leading large cross-functional teams
Product and delivery leadership
Operating in regulated environments
As Crew Lead – In‑Life, you own the experience customers live with every day — from rate changes and servicing, to retention, and the moments that define trust

Job Summary

  • As Crew Lead – In‑Life, you own the experience customers live with every day — from rate changes and servicing, to retention, and the moments that define trust.
  • You’ll set the strategy, prioritise the work, and lead talented product, technology, design, and operations leaders to deliver experiences that are simple, compliant, and genuinely helpful for customers.
  • If you’re motivated by complex problems, real accountability, and building something customers rely on for years, not just weeks – we would love to hear from you!

Matching Summary

As Crew Lead – In‑Life, you own the experience customers live with every day — from rate changes and servicing, to retention, and the moments that define trust.

Skills & Requirements

Must-have

  • Leading large cross-functional teams
  • Product and delivery leadership
  • Operating in regulated environments
  • Stakeholder management and influencing
  • Customer experience ownership

Nice-to-have

  • Experience in banking or financial services
  • Hybrid working environment
  • Building inclusive leadership teams

Key Requirements

  • Proven leadership experience
  • Experience in regulated digital platforms
  • Strong product and delivery capability

Work Rights

Not specified

Tailored Resume

Cover Letter