Product Service Consultant – Mining (consultor De Suporte Ao Produto – Tecnologia De Mineração)

Caterpillar of Australia

Australia
**
Minestar terrain onboard technologies support
Troubleshoot application and technical problems
Product validation and service engineering
** Caterpillar of Australia is seeking a Product Service Consultant for their MineStar Solutions Division, focusing on supporting MineStar Terrain Onboard technologies. The role involves troubleshooting, technical problem resolution, and project management while fostering strong relationships with customers and internal teams. **

Job Summary

  • As Product Service Consultant, you will have a significant impact on overall product quality and customer experience for MineStar Terrain Onboard technologies.
  • You will provide support and service engineering services which include product validation, investigating, troubleshooting, diagnosing application and technical problems.
  • Caterpillar is committed to creating an inclusive culture that seeks equity, respects differences, and believes in people's potential, considering candidates with disabilities and diversity in gender, culture, ethnicity, religion, age, generation, race, nationality, and sexual orientation.

Matching Summary

Match Score: 75

** Caterpillar of Australia is seeking a Product Service Consultant for their MineStar Solutions Division, focusing on supporting MineStar Terrain Onboard technologies. The role involves troubleshooting, technical problem resolution, and project management while fostering strong relationships with customers and internal teams. **

Skills & Requirements

Must-have

  • MineStar Terrain Onboard technologies support
  • Troubleshoot application and technical problems
  • Product validation and service engineering
  • Respond, restore, and resolve issues
  • Liaison for product development engineering

Nice-to-have

  • Customer focus and service excellence
  • Communication and relationship management
  • Data analysis and problem solving
  • Consulting and technical excellence
  • Inclusive culture and equity

Key Requirements

  • Bachelor’s degree preferably in Engineering or IT
  • Pre Advanced English proficiency
  • Product Support experience
  • Intermediate Spanish skills
  • Project management experience

Work Rights

Not specified

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