Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details
Job Summary
Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details.
Manage servicing requests through policy administration systems and digital workflow platforms by monitoring assigned work queues, system generated tasks and automated transactions.
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.
Matching Summary
Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details.
Skills & Requirements
Must-have
Policy servicing transactions processing
Digital workflow and system processing
Data accuracy and operational support
Quality assurance and compliance
Customer experience focus
Nice-to-have
Continuous improvement mindset
Problem solving and analytical skills
Interpersonal skills and collaboration
Key Requirements
Good English communication skills
Strong attention to detail and accuracy
Customer and service-oriented mindset
Digital literacy and ability to work with operational systems