Customer Service Representative

Waste Connections

Pahrump, Nevada, US
Base: $19.50 - $20.00 ph; bonus/equity: not specif...
On-site
Understand the waste connections business
Show empathy or sensitivity to the customer
Work in a fast paced environment
Waste Connections is seeking a Customer Service Representative for their Pahrump, Nevada office, offering a salary range of $19.50 - $20.00 per hour. The role involves handling customer inquiries, resolving issues, and maintaining accurate customer records, with the expectation of high-volume call management and effective communication

Job Summary

  • The Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing.
  • A successful CSR must understand the Waste Connections business, so they can resolve various types of customer issues.
  • We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Matching Summary

Match Score: 85

Waste Connections is seeking a Customer Service Representative for their Pahrump, Nevada office, offering a salary range of $19.50 - $20.00 per hour. The role involves handling customer inquiries, resolving issues, and maintaining accurate customer records, with the expectation of high-volume call management and effective communication.

Salary

Base: $19.50 - $20.00 per hour; Bonus/Equity: Not specified; Benefits: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement

Skills & Requirements

Must-have

  • understand the Waste Connections business
  • show empathy or sensitivity to the customer
  • work in a fast paced environment
  • multi-task while helping customers

Nice-to-have

  • identify opportunities to cross sell
  • informs Operations of route changes

Key Requirements

  • 2 years of Customer Service experience
  • high call volume atmosphere
  • High school diploma or equivalent
  • Microsoft Word, Excel and E-Mail proficiency
  • proficient in 10 key
  • keyboarding and typing skills

Work Rights

Not specified

Tailored Resume

Cover Letter