Key Account Support

Terlivazrems

Den Haag, Netherlands
Operational and technical support
Fixed point of contact
Service level agreements (slas)
As Key Account Support, you are responsible for the operational and technical support of a portfolio of international and national Key Accounts

Job Summary

  • As Key Account Support, you are responsible for the operational and technical support of a portfolio of international and national Key Accounts.
  • You will be the fixed point of contact on location and ensure that agreements within the Service Level Agreements (SLAs) are correctly adhered to.
  • This role combines customer contact, technology, and commercial alertness and is very suitable for candidates who want to develop further within Key Account environments.

Matching Summary

As Key Account Support, you are responsible for the operational and technical support of a portfolio of international and national Key Accounts.

Skills & Requirements

Must-have

  • operational and technical support
  • fixed point of contact
  • Service Level Agreements (SLAs)
  • customer satisfaction
  • contract compliance
  • commercial growth

Nice-to-have

  • customer contact
  • technical expertise
  • commercial awareness
  • team player
  • proactive presence

Key Requirements

  • MBO+ education
  • 3 years of work experience
  • Dutch and English proficiency
  • Driver's license B
  • VCA and VOG certification

Work Rights

Not specified

Tailored Resume

Cover Letter