Regional Operations Manager

HITACHI ENERGY USA INC

South Boston, Virginia, United States of America
Not specified; not specified; competitive health +...
Fully remote
Manage regional service activities
Supervise service engineers and technicians
Ensure compliance with regulations
Hitachi Energy USA Inc. is seeking a Regional Operations Manager to oversee a team of Service Engineers and Technicians in South Boston, Virginia. The role focuses on delivering high-quality service solutions, managing operational priorities, and ensuring customer satisfaction in the service business

Job Summary

  • This role involves supervising a regional team of Service Engineers and Technicians to deliver high-quality service offerings across the assigned region.
  • The successful candidate will be responsible for balancing operational priorities, resource planning, and customer needs to ensure reliable service delivery.
  • Hitachi Energy offers competitive health and retirement benefits along with access to learning platforms and career development programs.

Matching Summary

Match Score: 85

Hitachi Energy USA Inc. is seeking a Regional Operations Manager to oversee a team of Service Engineers and Technicians in South Boston, Virginia. The role focuses on delivering high-quality service solutions, managing operational priorities, and ensuring customer satisfaction in the service business.

Salary

Not specified; Not specified; Competitive health and retirement benefits included

Skills & Requirements

Must-have

  • Manage regional service activities
  • Supervise Service Engineers and Technicians
  • Ensure compliance with regulations
  • Coordinate field service delivery
  • Monitor schedule quality cost targets

Nice-to-have

  • Experience with transformer service
  • Direct customer interaction skills
  • Troubleshooting and problem-solving background
  • Digital service tools proficiency
  • Continuous improvement mindset

Key Requirements

  • Bachelor's degree and 5 years Service Operations experience
  • Minimum 5 years transformer service or power product field service experience preferred
  • Work authorization permitting employment in the United States required

Work Rights

Must have work authorization for US employment

Tailored Resume

Cover Letter