Customer Experience Associate

TD

Mississauga, Ontario, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Process financial transactions
Recommend banking solutions
Resolve customer concerns
TD Canada Trust is the frontline of TD Bank, building deep relationships with customers through transactions and advice on services, products, and solutions

Job Summary

  • TD Canada Trust is the frontline of TD Bank, building deep relationships with customers through transactions and advice on services, products, and solutions.
  • The role involves processing financial transactions accurately, understanding customer needs to recommend solutions, and resolving concerns while promoting banking solutions.
  • TD is committed to fair compensation, growth opportunities, skill development, and a total rewards package including salary, benefits, and career development programs.

Matching Summary

TD Canada Trust is the frontline of TD Bank, building deep relationships with customers through transactions and advice on services, products, and solutions.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions
  • Recommend banking solutions
  • Resolve customer concerns
  • Achieve business objectives
  • MS Office proficiency

Nice-to-have

  • Build positive work environment
  • Promote team effectiveness
  • Deliver quality customer experiences
  • Recommend operational improvements
  • Dynamic communicator

Key Requirements

  • High School diploma or 1+ years experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, and time management skills
  • Initiative, accuracy, and detail-orientation
  • Verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter