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BHC is seeking an IT Systems Support Technician III responsible for the installation, troubleshooting, and repair of computer systems and hardware. The role emphasizes exceptional customer service, technical support, and adherence to security protocols while servicing both internal users and guests.
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Job Summary
The role ensures proper operation of all property computers and electronic devices by resolving internal user issues promptly and effectively.
Technicians must maintain parts inventory and service logs while performing system setups for new hires and adhering to established security protocols.
Outstanding customer service to both colleagues and guests is essential alongside participation in departmental on-call rotations.
Matching Summary
Match Score: 75
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BHC is seeking an IT Systems Support Technician III responsible for the installation, troubleshooting, and repair of computer systems and hardware. The role emphasizes exceptional customer service, technical support, and adherence to security protocols while servicing both internal users and guests.
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Skills & Requirements
Must-have
3 to 5 years IT experience
Windows Server 2012 through 2022
Azure Active Directory / Entra ID
Microsoft 365 administration
Basic networking TCP/IP DNS VLANs
Cisco Aruba Ruckus network equipment
Nice-to-have
Hospitality industry experience preferred
Strong customer service skills
Excellent communication abilities
Participation in on-call rotations
Key Requirements
3 to 5 years of IT experience
Experience with Windows servers and desktops
Familiarity with Azure Active Directory and Microsoft 365