Roaming Concierge

RSL LifeCare

Page, ACT, Australia
Base: not specified; bonus/equity: not specified; ...
Hospitality or customer service background
Strong computer literacy
Excellent interpersonal communication
RSL LifeCare provides care and services to veterans and seniors to help them live their best lives in proud communities

Job Summary

  • RSL LifeCare provides care and services to veterans and seniors to help them live their best lives in proud communities.
  • The Roaming Concierge role involves supporting lifestyle programs, managing communications, and providing concierge services across multiple retirement living villages.
  • Employees benefit from not-for-profit tax advantages, staff discounts, fitness passport, and leave loading, with a strong commitment to diversity and inclusion.

Matching Summary

RSL LifeCare provides care and services to veterans and seniors to help them live their best lives in proud communities.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Salary packaging up to $15,900 per year; staff discounts; fitness passport; leave loading 17.5%

Skills & Requirements

Must-have

  • Hospitality or customer service background
  • Strong computer literacy
  • Excellent interpersonal communication
  • Organisational skills
  • Ability to work independently
  • Resident assistance and welfare checks
  • Concierge and front desk experience

Nice-to-have

  • Warm and approachable manner
  • Genuine empathy for residents
  • Community-focused environment
  • Proactive and organised
  • Experience coordinating activities and events

Key Requirements

  • Background in hospitality, hotel management, or customer service
  • Previous concierge or community support experience
  • Valid Police Check or NDIS check
  • Ability to manage competing priorities
  • Strong computer skills with Word, Excel, Outlook, PowerPoint

Work Rights

Valid Police Check or NDIS check required

Tailored Resume

Cover Letter