Customer Infrastructure Manager

Land Securities Group

Tokyo, Japan
Infrastructure relationship management
Customer infrastructure reviews
Technical consultancy
This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options

Job Summary

  • This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.
  • The role will serve as the main point of contact for all infrastructure related service escalations, both customer facing and internal.
  • We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives.

Matching Summary

This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.

Skills & Requirements

Must-have

  • Infrastructure relationship management
  • Customer infrastructure reviews
  • Technical consultancy
  • Customer site documentation
  • Market data and FinTech industry understanding

Nice-to-have

  • Proactive and self-motivated
  • Emerging technologies orientation
  • Collaborative and creative culture
  • Strong analytical and problem solving

Key Requirements

  • Technical client-facing role experience
  • LSEG products knowledge
  • Windows servers, networking, cloud technologies
  • Excellent customer-facing skills
  • Ability to build strong working relationships

Work Rights

Not specified

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