Brazil Cx Reefer Analyst

Maersk

Brazil
Not specified (assume hybrid or flexible work environment based on industry norms).
Advanced english proficiency
Portuguese fluency
Customer service experience
Maersk is seeking a Brazil Cx Reefer Analyst to enhance customer experience in managing refrigerated cargo. The role involves problem-solving for clients, optimizing processes, and ensuring timely communication across various platforms

Matching Summary

Match Score: 85

Maersk is seeking a Brazil Cx Reefer Analyst to enhance customer experience in managing refrigerated cargo. The role involves problem-solving for clients, optimizing processes, and ensuring timely communication across various platforms.

Skills & Requirements

Must-have

  • Advanced English proficiency
  • Portuguese fluency
  • Customer service experience
  • Reefer cargo knowledge
  • SLA compliance
  • Case management skills

Nice-to-have

  • Independence in daily tasks
  • Flexibility with high demand
  • Strong interpersonal relationships
  • Ability to escalate complex cases
  • Sense of urgency

Key Requirements

  • Degree in Logistics or related field
  • Advanced English language skills
  • Fluent Portuguese language skills
  • Prior customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter