Senior Director - Field Service Operations

Applied Materials

Dresden, Germany
Fully remote
Field service operations leadership
Budgeting and forecasting
Process improvement
Provide overall vision and direction to the AGS Central Europe Region, responsible for metric reporting, forecasting, performance and process improvement, and setting budget and strategic direction

Job Summary

  • Provide overall vision and direction to the AGS Central Europe Region, responsible for metric reporting, forecasting, performance and process improvement, and setting budget and strategic direction.
  • Lead staff to ensure customer installation, repair, and maintenance activities comply with company policies, business processes, and quality standards, while developing process improvements.
  • Develop strong working relationships with regional peers, divisional and corporate functional leaders to ensure alignment on daily operations and strategic initiatives.

Matching Summary

Provide overall vision and direction to the AGS Central Europe Region, responsible for metric reporting, forecasting, performance and process improvement, and setting budget and strategic direction.

Skills & Requirements

Must-have

  • Field Service Operations leadership
  • Budgeting and forecasting
  • Process improvement
  • Customer installation and repair
  • Performance and productivity improvement

Nice-to-have

  • Culture of innovation
  • Continuous improvement
  • Develop management team
  • Supportive work culture

Key Requirements

  • 7-10 years progressive functional experience
  • At least 5 years leader/manager of Field Services Organization
  • BA/BS in Engineering or Business/Operational Management
  • Strong Business and Financial Acumen
  • Strong communications skills

Work Rights

Not specified

Tailored Resume

Cover Letter