DICK'S Sporting Goods is seeking a Retail Customer Service Specialist for their Willowbrook, TX location. The role focuses on delivering exceptional customer experiences, supporting front-end operations, and upholding merchandising standards while promoting an inclusive environment
Job Summary
The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
Team members must serve as the primary customer service provider at the front end while acting as a liaison between customers and management.
The role requires maintaining confidentiality of all company information and fostering an inclusive store environment where everyone feels welcome.
Matching Summary
Match Score: 85
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist for their Willowbrook, TX location. The role focuses on delivering exceptional customer experiences, supporting front-end operations, and upholding merchandising standards while promoting an inclusive environment.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Excellent customer experience delivery
Front-end operations and register coverage
Ability to lift 15 to 35 lbs items
Standing or walking for up to 4 hours
Adherence to safety and loss prevention policies
Nice-to-have
Prior retail sales or cashier experience
Inclusive and diverse workforce mindset
Proactive approach to understanding customer needs
Training new teammates on company programs
Collaborative team player with accountability
Key Requirements
Prior retail sales or cashier experience preferred
Physical ability to stand, bend, stoop, reach, push, pull, and lift 15-35 lbs
Ability to work extended periods standing or walking (up to 4 hours)