Client Service Officer For Custody Operation

Citi Handlowy

Singapore, Singapore, Singapore
Hybrid
Client portfolio management
Customer service support
Process improvement advocacy
Citi Handlowy is seeking a Client Service Officer for Custody Operations in Singapore, responsible for providing high-quality customer service to a portfolio of high-profile clients. The role demands strong communication skills, analytical abilities, and a background in a business or financial environment

Job Summary

  • The Customer Service Intermediate Analyst is responsible for providing clients with resolutions and support, managing a portfolio of high-profile clients, and ensuring timely and professional query resolution.
  • Citi provides programs and services for physical and mental well-being, including telehealth options, health advocates, and confidential counseling, as well as expanded paid parental leave and learning and development resources.
  • The role involves assessing risk with consideration for the firm's reputation, safeguarding assets, and driving compliance with laws and policies while delivering high-quality customer service.

Matching Summary

Match Score: 85

Citi Handlowy is seeking a Client Service Officer for Custody Operations in Singapore, responsible for providing high-quality customer service to a portfolio of high-profile clients. The role demands strong communication skills, analytical abilities, and a background in a business or financial environment.

Skills & Requirements

Must-have

  • client portfolio management
  • customer service support
  • process improvement advocacy
  • risk assessment and compliance
  • investigative and analytical skills

Nice-to-have

  • project management skills
  • organizational skills
  • clear and concise communication
  • coaching and team support
  • cross-departmental collaboration

Key Requirements

  • 2-5 years customer experience
  • experience in business or financial environment
  • Bachelor’s Degree or equivalent in Business, Accounting or Finance

Work Rights

Not specified

Tailored Resume

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