Fraud Customer Care Advisor

Barclays

Northampton, England, United Kingdom
Hybrid
Exceptional customer service skills
Strong investigation skills
Proficient in it systems
Join us as a Fraud Customer Care Advisor, where you will play a crucial role in protecting our customers from fraudulent activity

Job Summary

  • Join us as a Fraud Customer Care Advisor, where you will play a crucial role in protecting our customers from fraudulent activity.
  • You will be placed within a collaborative and knowledgeable team, with excellent mentors who will provide full training.
  • With a strong focus on delivering outstanding customer service, you’ll ensure every customer feels supported and informed throughout.

Matching Summary

Join us as a Fraud Customer Care Advisor, where you will play a crucial role in protecting our customers from fraudulent activity.

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Strong investigation skills
  • Proficient in IT systems

Nice-to-have

  • Stakeholder management skills
  • Understanding of full-serve processes
  • Passion for customer service

Key Requirements

  • Strong case management skills
  • Excellent written and verbal communication skills
  • No holidays during first four weeks

Work Rights

Not specified

Tailored Resume

Cover Letter