Director Of Student Accounts

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
Base: $75,092 - $86,355; bonus/equity: not specifi...
Student accounts operations
Customer service
Financial matters guidance
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams

Job Summary

  • The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams.
  • Responsibilities include developing strategies to improve efficiency and customer service while ensuring compliance with federal, state, and university regulations, and testing/implementing new systems.
  • The University of Arkansas offers a vibrant work environment with a comprehensive benefits package including health insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams.

Salary

Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers, 12 holidays, immediate leave accrual, and retirement programs.

Skills & Requirements

Must-have

  • Student Accounts Operations
  • Customer Service
  • Financial Matters Guidance
  • Policy and Procedure Implementation

Nice-to-have

  • Strategic Planning
  • Human Resources Management
  • Problem Identification and Resolution

Key Requirements

  • Bachelor's degree in accounting, finance, business administration, or related field
  • At least two years of customer service experience
  • At least two years of supervisory experience
  • At least two years of experience in higher education or financial setting

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter