In-associate – Salesforce Configuration Analyst – It Services Co. _ Ifs – Pan India
pwc.is
Salesforce configuration within sales cloud
Technical support to salesforce users globally
Experience with itil methodologies
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency
Job Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
Salesforce Configuration Analyst will be responsible for ongoing worldwide support and configuration requests specific to PwC Salesforce implementation.
We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.
Matching Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
Skills & Requirements
Must-have
Salesforce configuration within Sales Cloud
Technical support to Salesforce users globally
Experience with ITIL methodologies
Reports and dashboards development
Metadata analysis experience
User access rights management
Nice-to-have
Advanced Excel skills
Strong communication and analytical skills
Ability to adapt to rapid changes
Team player with positive working environment
ServiceNow familiarity for reporting and configuration
CRM Analytics administration skills
Key Requirements
3+ years experience in enterprise-level Salesforce projects
Bachelor Degree or Master Degree
Proficiency with Data Loader and Workbench tools
Experience documenting business processes and system designs
Intermediate Salesforce Administration and Configuration experience