Automotive Fixed Operations Manager

Lithia Motors

Crater Lake, Oregon, US
Competitive pyy; not specified; medical, dental, v...
Staff recruiting training and development
Customer service and repair order management
Warranty receivables and service contract tracking
The Fixed Operations Manager is responsible for managing all Service and Parts staff activities to ensure exceptional customer service and performance targets

Job Summary

  • The Fixed Operations Manager is responsible for managing all Service and Parts staff activities to ensure exceptional customer service and performance targets.
  • This role involves daily training of Service Advisors through role-play and ensuring technical staff are properly trained to cover customer needs.
  • The position offers competitive pay, medical benefits, a 401(k) plan, and vehicle purchase discounts within a drug-free workplace environment.

Matching Summary

The Fixed Operations Manager is responsible for managing all Service and Parts staff activities to ensure exceptional customer service and performance targets.

Salary

Competitive pay; Not specified; Medical, Dental, Vision, 401(k), PTO included

Skills & Requirements

Must-have

  • Staff recruiting training and development
  • Customer service and repair order management
  • Warranty receivables and service contract tracking
  • MIS reporting for revenue generation
  • OSHA safety compliance maintenance

Nice-to-have

  • Strong attention to detail and sense of urgency
  • Excellent communication skills
  • Self-motivated team player
  • Adaptable to change and continuous learning

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter