Freight Investigations

Team Global Express

Melbourne, Victoria, Australia
Competitive salary above industry st + ards; not s...
Fully remote
Experience in transport or depot operations
Strong problem-solving mindset
Ability to work in fast-paced environment
You will play a critical role in locating and resolving freight issues to ensure deliveries reach customers quickly

Job Summary

  • You will play a critical role in locating and resolving freight issues to ensure deliveries reach customers quickly.
  • The position involves investigating delivery problems such as damages, missing items, and incorrect addresses while allocating pickups to agents.
  • Team Global Express offers competitive salary above industry standards, flexible work options, and comprehensive career development opportunities.

Matching Summary

You will play a critical role in locating and resolving freight issues to ensure deliveries reach customers quickly.

Salary

Competitive salary above industry standards; Not specified; Upskilling, training, mentoring, employee perks, flexible work, parental leave

Skills & Requirements

Must-have

  • Experience in transport or depot operations
  • Strong problem-solving mindset
  • Ability to work in fast-paced environment
  • Excellent communication skills
  • High attention to detail

Nice-to-have

  • Salesforce systems knowledge
  • Excel proficiency
  • Process improvement experience
  • Stakeholder management skills
  • Root cause analysis capability

Key Requirements

  • Experience in transport, logistics, or depot operations
  • Basic systems knowledge (Salesforce, Excel)
  • Ability to meet 24-hour KPI timeframes

Work Rights

Not specified

Tailored Resume

Cover Letter