Control Room Operator, Data Center Operations

JLL

North Charleston, SC, US
Onsite
Proficiency with alarm monitoring systems
Experience with building management systems bms
Ability to work rotating shifts including nights
JLL is seeking a Control Room Operator for their Data Center Operations in North Charleston, SC. This role involves monitoring and maintaining the health of data center networks, ensuring uptime and performance metrics, and responding to incidents in a command center environment

Job Summary

  • The Control Room Operator serves as the first line of defense by monitoring, troubleshooting, and maintaining the health of data center networks and systems around the clock.
  • This role requires processing all inbound communications, responding to system alarms, and escalating operational issues to ensure client SLAs and KPIs are met.
  • JLL offers a comprehensive benefits package including 401(k) matching, paid parental leave at 100% of salary, and early access to earned wages through Daily Pay.

Matching Summary

Match Score: 85

JLL is seeking a Control Room Operator for their Data Center Operations in North Charleston, SC. This role involves monitoring and maintaining the health of data center networks, ensuring uptime and performance metrics, and responding to incidents in a command center environment.

Skills & Requirements

Must-have

  • Proficiency with alarm monitoring systems
  • Experience with building management systems BMS
  • Ability to work rotating shifts including nights
  • Competency with Microsoft Office Suite
  • Strong written and verbal communication skills

Nice-to-have

  • Problem-solving skills and critical thinking
  • Attention to detail for documentation
  • Comfortable working in command center environment
  • Ability to prioritize multiple urgent issues
  • Familiarity with communication systems

Key Requirements

  • Authorization to work in the United States without sponsorship
  • Basic understanding of incident management platforms
  • ITIL Foundation certification or similar training preferred

Work Rights

Must be authorized to work in the US without sponsorship

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