Receive and attend to clients according to the brand's service style, providing diverse information to offer a unique and unforgettable experience
Job Summary
Receive and attend to clients according to the brand's service style, providing diverse information to offer a unique and unforgettable experience.
Ensure compliance with reception practices, including check-in and check-out, and assist clients in other hotel areas if necessary due to versatility.
Be responsible for safeguarding all receipts (cash and credit cards), controlling cash flow, and executing night audit processes with report verification.
Matching Summary
Receive and attend to clients according to the brand's service style, providing diverse information to offer a unique and unforgettable experience.
Skills & Requirements
Must-have
Brand style customer service
Check-in and check-out procedures
Cash handling and control
Night audit processes
Nice-to-have
Open mind and customer orientation
Self-confidence and teamwork
Proactivity and initiative
Key Requirements
Higher education in Hospitality or Tourism (desirable)