Scientist Field Applications (m/w/d)

Integrated DNA Technologies (IDT)

Germany
Fully remote
Ngs library preparation
Customer technical support
Troubleshooting technical issues
The Scientist - Field Applications (m/w/d) is responsible for delivering impactful technical support and education to customers across the region, ensuring successful adoption and use of Archer’s NGS product lines

Job Summary

  • The Scientist - Field Applications (m/w/d) is responsible for delivering impactful technical support and education to customers across the region, ensuring successful adoption and use of Archer’s NGS product lines.
  • This role drives customer satisfaction and retention by providing expert training, troubleshooting, and pre-sales technical consultation in a field-based capacity.
  • At IDT, you’ll be part of a culture rooted in continuous learning and improvement—where your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier, brighter future for all.

Matching Summary

The Scientist - Field Applications (m/w/d) is responsible for delivering impactful technical support and education to customers across the region, ensuring successful adoption and use of Archer’s NGS product lines.

Skills & Requirements

Must-have

  • NGS library preparation
  • customer technical support
  • troubleshooting technical issues
  • German and English fluency

Nice-to-have

  • customer facing role
  • relationship management skills
  • continuous learning and improvement

Key Requirements

  • Bachelor’s degree in relevant field
  • 3+ years Life Science industry experience
  • 3+ years NGS library preparation experience
  • 3+ years technical troubleshooting experience
  • Must live in Germany
  • Ability to travel up to 75%

Work Rights

Not specified

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