It Support Officer 1

Nyrstar

Hobart, AU
Competitive salary pyckage; not specified; not spe...
On-site
End user support and escalation processes
Windows 11 and office 365
Servicenow or equivalent platform
Your day-to-day will have you provide support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems across the plant

Job Summary

  • Your day-to-day will have you provide support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems across the plant.
  • Nyrstar is committed to creating a healthy and safe work environment and building a culture that inspires their employees to work respectfully together as a team.
  • When you join Nyrstar you can expect to find yourself in an environment where the opportunities for learning and growth are second to none!

Matching Summary

Your day-to-day will have you provide support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems across the plant.

Salary

Competitive salary package; Not specified; Not specified

Skills & Requirements

Must-have

  • end user support and escalation processes
  • Windows 11 and Office 365
  • ServiceNow or equivalent platform
  • Active Directory, Exchange and core application systems
  • Remote and Onsite technical support
  • IT Policy Implementation
  • Documentation & Reporting

Nice-to-have

  • Service-oriented mindset
  • continuously learn and keep abreast
  • eagerness to learn and take on new challenges
  • Respect, Ownership, Excellence, Teamwork and Integrity

Key Requirements

  • 2+ years of experience in an IT support or helpdesk role
  • Manual Drivers licence

Work Rights

Not specified

Tailored Resume

Cover Letter