Eligibility Operations Worker – York

statejobs.nebraska.gov

York, NE, US
Base: $20.859; bonus/equity: not specified; benefi...
Reviewing applications for assistance
Verifying financial and demographic information
Using call center software and phones
DHHS is seeking individuals with a passion to “Help People Live Better Lives” for the role of Eligibility Operations Worker

Job Summary

  • DHHS is seeking individuals with a passion to “Help People Live Better Lives” for the role of Eligibility Operations Worker.
  • As an Eligibility Operations Worker, you will participate in 6-8 weeks of paid training to prepare you to determine eligibility for individuals within our Economic Assistance or Medicaid programs.
  • We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.

Matching Summary

DHHS is seeking individuals with a passion to “Help People Live Better Lives” for the role of Eligibility Operations Worker.

Salary

Base: $20.859; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Reviewing applications for assistance
  • Verifying financial and demographic information
  • Using call center software and phones
  • Protect confidential information
  • Interpret and apply program regulations

Nice-to-have

  • Show empathy and respect
  • Work independently
  • Meet deadlines
  • Maintain positive working relationships
  • Effective oral and written communication

Key Requirements

  • 24 semester hours post high school education
  • Customer service experience
  • Determining eligibility for public assistance
  • Examining financial loan applications
  • Medical or unemployment insurance claims

Work Rights

Not specified

Tailored Resume

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