Senior Customer Success Manager

Autodesk

Multiple Locations
Customer-first mindset
Post-sale account management
Strategic customer success plan
You will be acting as the single point of contact for Autodesk and key customer stakeholders within our largest accounts in the Nordics

Job Summary

  • You will be acting as the single point of contact for Autodesk and key customer stakeholders within our largest accounts in the Nordics.
  • The CSM utilizes a combination of industry knowledge, business strategy expertise, product knowledge and account management experience to help Autodesk’s customers innovate more quickly and gain a competitive advantage in the marketplace.
  • Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

Matching Summary

You will be acting as the single point of contact for Autodesk and key customer stakeholders within our largest accounts in the Nordics.

Skills & Requirements

Must-have

  • Customer-first mindset
  • Post-sale account management
  • Strategic customer success plan
  • Trusted advisor
  • Industry knowledge
  • Business strategy expertise

Nice-to-have

  • Motivated by developing customers
  • Ongoing change
  • Passionate about engaging customers
  • Impeccable relationship skills
  • Enthusiastic and creative leader

Key Requirements

  • Minimum 5+ years in leading customer-facing organizations
  • Industry experience from AECO and/or MFG
  • Relevant Bachelor’s degree

Work Rights

Not specified

Tailored Resume

Cover Letter