The Manager – Cloud and Infrastructure oversees the delivery, reliability and continuous improvement of Mercy Health’s cloud services, data centre, core systems and network infrastructure
Job Summary
The Manager – Cloud and Infrastructure oversees the delivery, reliability and continuous improvement of Mercy Health’s cloud services, data centre, core systems and network infrastructure.
The role leads the Systems and Network teams to ensure high service availability, strong cyber resilience and responsive support for all sites.
Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people, continuing to offer more services and deeper care than ever before.
Matching Summary
The Manager – Cloud and Infrastructure oversees the delivery, reliability and continuous improvement of Mercy Health’s cloud services, data centre, core systems and network infrastructure.
Skills & Requirements
Must-have
Cloud services delivery
Data centre management
Network infrastructure
Cyber resilience
Service availability
Managed service provider management
Nice-to-have
Helping others
Team leadership
Stakeholder engagement
ITIL aligned processes
Gender equality employer
Key Requirements
Bachelor's degree in IT, Computer Science, or related field
Demonstrated experience leading cloud, infrastructure and network functions
Strong technical depth across Azure, virtualization, servers, storage, M365, backup and recovery
Strong understanding of networking technologies
Experience delivering platform uplift, lifecycle management and service modernization
Experience managing third party managed service providers
Excellent communication, stakeholder engagement and team leadership
Experience working within ITIL aligned processes and governance frameworks
Current Police Record Check and Working with Children Check