This role serves as the driving force behind exceptional customer experiences by leading incident management across IP network services in a 24x7 environment
Job Summary
This role serves as the driving force behind exceptional customer experiences by leading incident management across IP network services in a 24x7 environment.
The successful candidate will own the incident management process, ensuring SLA/OLA targets are met while bridging technical and stakeholder communications.
Employees benefit from 16 weeks of paid parental leave, a professional development program, and an epic free Telstra mobile phone plan.
Matching Summary
This role serves as the driving force behind exceptional customer experiences by leading incident management across IP network services in a 24x7 environment.