It Service Delivery Manager

Air Liquide Australia

Australia
Not specified; performance bonus available; stock ...
5 years it service delivery experience
Core itil process expertise
Vendor relationship management
The role serves as the local relay for the Cluster IT account manager and is accountable for IT services provided to the country

Job Summary

  • The role serves as the local relay for the Cluster IT account manager and is accountable for IT services provided to the country.
  • Candidates will manage contracts with local IT vendors, including dispute resolution, renewals, and negotiations.
  • The position offers extensive training in industrial gas, sales processes, and CRM alongside long-term career development opportunities.

Matching Summary

The role serves as the local relay for the Cluster IT account manager and is accountable for IT services provided to the country.

Salary

Not specified; Performance Bonus available; Stock purchase options included

Skills & Requirements

Must-have

  • 5 years IT Service Delivery experience
  • Core ITIL process expertise
  • Vendor relationship management
  • IT operational budget tracking
  • Contract negotiation skills

Nice-to-have

  • Analytical mindset for data-driven decisions
  • Strong communication under pressure
  • Experience with infrastructure projects
  • Collaborative partnership building

Key Requirements

  • At least 5 years in IT Service Delivery or IT Operations
  • Proven experience managing day-to-day relationships with IT service providers
  • Experience with IT operational budget tracking and invoice processing

Work Rights

Not specified

Tailored Resume

Cover Letter