Customer Service Representative

EML

Parramatta, AU
Fully remote
Inbound and outbound calls
Claim administration duties
Assist worker and employer with claim process
As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day.
  • Your role will consist of; inbound and outbound calls with external stakeholder and claim administration duties.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other.

Matching Summary

As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • inbound and outbound calls
  • claim administration duties
  • assist worker and employer with claim process
  • manage telephone enquiries
  • recording and maintaining accurate records
  • Microsoft Office Suite

Nice-to-have

  • high level of empathy
  • solution focused mindset
  • embrace change with confidence
  • comfortable with in a multi-system environment

Key Requirements

  • Proficient use of Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter