Specialist, Servicenow Platform Engineering - Operations Coordinator

Merck & Co., Inc., Rahway, New Jersey, USA

Hyderabad, India
Hybrid
Servicenow development
Operational support
Tier 2 operational support
Join a global healthcare biopharma company with a 130-year legacy of success, driven by digital technology and data-backed approaches

Job Summary

  • Join a global healthcare biopharma company with a 130-year legacy of success, driven by digital technology and data-backed approaches.
  • Provide tier 2 operational support for ServiceNow applications, coordinate with engineering and vendor support, and manage environment activities.
  • Collaborate with cross-functional teams to deliver business solutions that save and improve lives.

Matching Summary

Join a global healthcare biopharma company with a 130-year legacy of success, driven by digital technology and data-backed approaches.

Skills & Requirements

Must-have

  • ServiceNow development
  • Operational support
  • Tier 2 operational support
  • ServiceNow production deployed applications
  • ServiceNow configurations and developments

Nice-to-have

  • Enterprise collaboration tools
  • Agile development methodologies

Key Requirements

  • 5+ years of working experience as a ServiceNow support resource
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • ServiceNow Certified Application Developer (CAS) certification is highly desirable
  • ServiceNow Certified Implementation Specialist (CIS) certification is highly desirable
  • In-depth knowledge of ITIL processes

Work Rights

Not specified

Tailored Resume

Cover Letter