Servicenow Business Process Consultant México

Ondaro

Mexico City, Mexico
On-site
Servicenow capabilities
Itsm and enterprise service management
Servicenow modules (itsm, csm, hrsd or spm)
Ondaro is seeking a Servicenow Business Process Consultant in Mexico City who will work independently to analyze, design, and enhance business processes using ServiceNow capabilities. The role emphasizes strong stakeholder communication, problem-solving skills, and fluency in both Spanish and English

Job Summary

  • Ondaro is seeking a Business Process Consultant to analyze, design, and improve business processes using ServiceNow capabilities.
  • The role involves leading workshops, translating business requirements into functional specifications, and designing optimized workflows.
  • The company offers a robust benefits package, investing in employee development through paid training and ServiceNow certifications.

Matching Summary

Match Score: 85

Ondaro is seeking a Servicenow Business Process Consultant in Mexico City who will work independently to analyze, design, and enhance business processes using ServiceNow capabilities. The role emphasizes strong stakeholder communication, problem-solving skills, and fluency in both Spanish and English.

Skills & Requirements

Must-have

  • ServiceNow capabilities
  • ITSM and enterprise service management
  • ServiceNow modules (ITSM, CSM, HRSD or SPM)
  • ITIL framework familiarity
  • Spanish and English fluency

Nice-to-have

  • Collaborative global consulting firm
  • Authentic, courageous, empathetic
  • Customer-obsessed self
  • Problem-solving mindset
  • Proactive and solution-oriented

Key Requirements

  • Experience facilitating workshops and gathering requirements
  • Ability to translate business needs into functional designs
  • Familiarity with frameworks such as ITIL
  • Strong stakeholder communication
  • Ability to balance business and technical perspectives

Work Rights

Not specified

Tailored Resume

Cover Letter