Service Drive Lane Manager

John Eagle Acura

Base: $10,000.00 - $15,000.00 monthly; bonus/equit...
Not specified (assumed to be onsite based on job responsibilities)
2-3 years assistant service manager experience
Toyota brand experience highly preferred
Strong organizational skills required
John Eagle Acura is seeking a Service Drive Lane Manager to oversee service-related staff and ensure exceptional customer service while meeting performance targets. The ideal candidate should possess experience in service management, preferably with Toyota, and demonstrate strong organizational skills and a focus on customer satisfaction

Job Summary

  • The Service Drive Lane Manager is responsible for training, coaching, and supervising all service consultants and support staff to ensure exceptional customer service.
  • This role involves scheduling daily work objectives, monitoring performance, and resolving open repair orders beyond the current week's business.
  • The position offers competitive pay with short-term and long-term incentives based on department production and manufacturer approvability.

Matching Summary

Match Score: 85

John Eagle Acura is seeking a Service Drive Lane Manager to oversee service-related staff and ensure exceptional customer service while meeting performance targets. The ideal candidate should possess experience in service management, preferably with Toyota, and demonstrate strong organizational skills and a focus on customer satisfaction.

Salary

Base: $10,000.00 - $15,000.00 monthly; Bonus/Equity: Commission based off department/net and bonuses based on manufacturer approvability and department production; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)

Skills & Requirements

Must-have

  • 2-3 years Assistant Service Manager experience
  • Toyota brand experience highly preferred
  • Strong organizational skills required

Nice-to-have

  • Spanish speaking capability preferred
  • Team player focused on customer service
  • Ability to multi-task in fast-paced environment

Key Requirements

  • Valid driver's license
  • High school graduate or equivalent
  • 18 years or older
  • Acceptable driving record

Work Rights

Not specified

Tailored Resume

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