Field Application Engineer (fae)

7

Hefei, China
Technical support for clients
Product technical support
Software and hardware troubleshooting
Responsible for technical support in the Hefei region, focusing on industrial computer platforms and communication products

Job Summary

  • Responsible for technical support in the Hefei region, focusing on industrial computer platforms and communication products.
  • Provide on-site and remote technical support for major clients, including troubleshooting, solution provision, and technical summary.
  • Gather customer feedback on new products and collect market/competitor information to inform sales and marketing teams.

Matching Summary

Responsible for technical support in the Hefei region, focusing on industrial computer platforms and communication products.

Skills & Requirements

Must-have

  • Technical support for clients
  • Product technical support
  • Software and hardware troubleshooting
  • Embedded operating systems
  • Customer training and support

Nice-to-have

  • Strong communication skills
  • Team collaboration
  • Logical thinking ability
  • Adaptability and resilience
  • Eagerness to learn new skills

Key Requirements

  • 2-3 years of experience in embedded computers or servers
  • Field technical support experience
  • Familiarity with industrial computers and automation
  • Bachelor's degree in Automation, Electronics, or Computer Science
  • Basic English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter