Full-time Customer Experience Coordinator

Marshalls

Williamsburg, VA, USA
Base: $14.00 to $14.50 ph; bonus/equity: not speci...
Excellent customer experience
Front of store operations
Customer service and loyalty programs
Responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs

Job Summary

  • Responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role modeling outstanding customer service.
  • Benefits include associate discount, EAP, 401(k) Associate contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off for those who meet service or hours requirements.

Matching Summary

Responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of the store, ensuring prompt, courteous customer service and promotion of loyalty programs.

Salary

Base: $14.00 to $14.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) Associate contributions, potential for medical/dental/vision, 401(k) match, paid time off

Skills & Requirements

Must-have

  • excellent customer experience
  • front of store operations
  • customer service and loyalty programs
  • maintaining a clean store
  • training and mentoring associates
  • assigning registers and POS coverage
  • addressing customer concerns

Nice-to-have

  • embraces diversity and collaboration
  • fosters a culture of honesty
  • positive internal and external customer experience
  • safety awareness

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter