Claims Relationship Manager

QBE North America

Melbourne, Australia
Hybrid
Proven experience in property or motor claims
Understanding of general insurance code of practice
Excellent customer service and relationship building skills
The role involves acting as the primary point of contact for claims matters related to Elders Insurance agency-managed claims

Job Summary

  • The role involves acting as the primary point of contact for claims matters related to Elders Insurance agency-managed claims.
  • Candidates will provide expert claims support and coaching to agency staff while maintaining excellent client relationships.
  • QBE offers a hybrid working model, life leave, and 18 weeks of gender-equal flexible leave for new parents.

Matching Summary

The role involves acting as the primary point of contact for claims matters related to Elders Insurance agency-managed claims.

Skills & Requirements

Must-have

  • Proven experience in property or motor claims
  • Understanding of General Insurance Code of Practice
  • Excellent customer service and relationship building skills
  • Experience with distribution channels
  • Working knowledge of insurance process from application to resolution

Nice-to-have

  • Catastrophe event claims experience
  • Collaborative work style
  • Passionate and talented team environment
  • Flexible working arrangements
  • Commitment to continuous improvement

Key Requirements

  • Proven experience in property or motor claims
  • Knowledge of General Insurance Code of Practice
  • Experience with distribution channels
  • Completion of police and credit checks

Work Rights

Must complete work rights checks

Tailored Resume

Cover Letter