Base: $31,600.00 - $45,800.00; bonus/equity: not s...
**
Customer support for diverse university services
Troubleshooting and problem resolution
Promoting products and services
**
Penn State University is seeking a Customer Service Support Representative to provide assistance for various university functions and services. This on-site role requires strong communication skills and knowledge of university policies to effectively resolve issues and enhance customer experiences.
**
Job Summary
The Customer Service Representatives provide internal and external customer support for University functions, events, and services including housing, dining, hospitality, transportation, facilities, athletics, agriculture, etc.
Tasks require knowledge of University policies, procedures, practices, and protocols to troubleshoot issues, to provide timely resolutions and assistance, and to promote/market products, projects, programs, and services.
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.
Matching Summary
Match Score: 75
**
Penn State University is seeking a Customer Service Support Representative to provide assistance for various university functions and services. This on-site role requires strong communication skills and knowledge of university policies to effectively resolve issues and enhance customer experiences.
**
Salary
Base: $31,600.00 - $45,800.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, and vision coverage, robust retirement plans, substantial paid time off, 75% tuition discount