Customer Experience Associate - Val-des-brises (full-time, 37.5h/week)

TD Ameritrade

Laval, Quebec, Canada
Base: $44,000.00 - $55,400.00 cad; bonus/equity: n...
Not specified (assumed on-site).
High school diploma or equivalent
One year of relevant experience
Ms office proficiency (word, excel, outlook)
TD Ameritrade is seeking a Customer Experience Associate for their location in Laval, Quebec, offering a full-time position focused on providing excellent customer service and financial transaction processing. The role emphasizes building strong client relationships while ensuring adherence to operational procedures

Job Summary

  • The role involves processing financial transactions such as deposits, withdrawals, and bill payments while adhering to strict operational procedures and ethical codes.
  • Employees are expected to understand client needs and recommend appropriate banking solutions to ensure a positive customer experience.
  • TD offers comprehensive training, onboarding sessions, and access to career development programs to help colleagues succeed in their roles.

Matching Summary

Match Score: 85

TD Ameritrade is seeking a Customer Experience Associate for their location in Laval, Quebec, offering a full-time position focused on providing excellent customer service and financial transaction processing. The role emphasizes building strong client relationships while ensuring adherence to operational procedures.

Salary

Base: $44,000.00 - $55,400.00 CAD; Bonus/Equity: Not specified; Benefits: Health, well-being, savings, retirement, paid time off, banking benefits

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One year of relevant experience
  • MS Office proficiency (Word, Excel, Outlook)
  • Strong organizational and time management skills
  • Ability to handle multiple tasks with accuracy

Nice-to-have

  • University degree is an asset
  • Dynamic communication skills
  • Initiative and attention to detail
  • Commitment to diversity and inclusion
  • Passion for building client relationships

Key Requirements

  • Secondary school diploma required
  • Minimum one year of relevant experience
  • Fluency in French and another language preferred

Work Rights

Not specified

Tailored Resume

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