Customer Experience Manager

DCH Ford of Eatontown

Eatontown, New Jersey, US
Base: not specified; bonus/equity: commission base...
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Customer interaction and consultation
Vehicle selection assistance
Product feature presentation
** DCH Ford of Eatontown is seeking a Customer Experience Manager to enhance customer satisfaction during vehicle purchases. The ideal candidate should have sales experience, preferably in a dealership environment, and possess strong communication skills while embodying a customer-centric approach. **

Job Summary

  • Interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience for lifelong customers.
  • Assist customers in selecting the right vehicle for their lifestyle and present vehicle attributes, purchase options, and store policies.
  • The company offers competitive, performance-based pay, comprehensive benefits including medical, dental, vision, 401(k), and opportunities for career growth within a large dealership network.

Matching Summary

Match Score: 75

** DCH Ford of Eatontown is seeking a Customer Experience Manager to enhance customer satisfaction during vehicle purchases. The ideal candidate should have sales experience, preferably in a dealership environment, and possess strong communication skills while embodying a customer-centric approach. **

Salary

Base: Not specified; Bonus/Equity: commission based off individual payable gross and bonuses based on individual units sold; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Discounts, Wellness Programs

Skills & Requirements

Must-have

  • customer interaction and consultation
  • vehicle selection assistance
  • product feature presentation
  • follow up and relationship maintenance
  • use of management systems

Nice-to-have

  • team player
  • fast-paced environment
  • self-motivated goal achievement
  • honest value delivery
  • earning customers for life

Key Requirements

  • 2+ years sales experience
  • new car dealership experience preferred
  • Bachelor's Degree preferred
  • Acceptable driving record
  • valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter