Formateur·rice – Assistance Aux Utilisateurs

Harris Chronic Care

Quebec, Canada
French and english fluency
Deliver client training sessions
Develop training materials
The role involves designing and delivering training for new software users, customizing programs to meet specific client needs, and conducting sessions virtually or on-site

Job Summary

  • The role involves designing and delivering training for new software users, customizing programs to meet specific client needs, and conducting sessions virtually or on-site.
  • Responsibilities include creating engaging training content, collaborating with departments on integrated solutions, and providing first-level technical support with post-training follow-up.
  • The company offers 100% remote work, comprehensive benefits including 100% employer-paid health, dental, and vision insurance, and a collective RRSP with employer participation.

Matching Summary

The role involves designing and delivering training for new software users, customizing programs to meet specific client needs, and conducting sessions virtually or on-site.

Skills & Requirements

Must-have

  • French and English fluency
  • Deliver client training sessions
  • Develop training materials
  • Provide first-level technical support
  • Travel for on-site training

Nice-to-have

  • Fast-paced work environment
  • Exceptional customer service
  • Detail-oriented
  • Adaptable communication style

Key Requirements

  • Bachelor's degree or equivalent experience
  • Proven trainer experience
  • Customer support process knowledge
  • Willingness to travel

Work Rights

Not specified

Tailored Resume

Cover Letter