Customer Banking Specialist Relief - Booragoon (22.5hr/wk)

CBA (Commonwealth Bank)

Booragoon, Western Australia, Australia
Customer needs assessment
Financial health checks
Digital banking assistance
Deliver a seamless banking experience for personal and small business customers

Job Summary

  • Deliver a seamless banking experience for personal and small business customers.
  • Build personal connections with customers, assist with technology, and identify financial needs.
  • Proactively engage customers to build rapport and invite them for appointments or health checks.

Matching Summary

Deliver a seamless banking experience for personal and small business customers.

Skills & Requirements

Must-have

  • Customer needs assessment
  • Financial Health Checks
  • Digital banking assistance
  • Transaction processing
  • Adherence to bank procedures

Nice-to-have

  • Passion for service excellence
  • Community engagement
  • Team wellbeing advocacy
  • Proactive customer outreach

Key Requirements

  • Ability to ask the right questions
  • Customer-centric approach
  • Work independently and refer specialists

Work Rights

Not specified

Tailored Resume

Cover Letter