Customer Service Intermediate Associate Analyst

Citi Handlowy

New Castle, Delaware, United States
Base: $61,870.00 - $86,330.00; bonus/equity: discr...
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Cash management experience
Financial services background
Analytical and critical thinking skills
** Citi Handlowy is seeking a Customer Service Intermediate Associate Analyst in New Castle, Delaware, to support client-related activities and resolve customer inquiries. The role requires strong communication, analytical skills, and the ability to manage client portfolios effectively. **

Job Summary

  • The role is responsible for managing a portfolio of clients and resolving complex inquiries regarding banking products.
  • Employees will perform regulatory assessments, conduct research for reporting needs, and assist with root cause analysis.
  • The position offers competitive benefits including medical coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 75

** Citi Handlowy is seeking a Customer Service Intermediate Associate Analyst in New Castle, Delaware, to support client-related activities and resolve customer inquiries. The role requires strong communication, analytical skills, and the ability to manage client portfolios effectively. **

Salary

Base: $61,870.00 - $86,330.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off.

Skills & Requirements

Must-have

  • Cash management experience
  • Financial services background
  • Analytical and critical thinking skills
  • Clear written and verbal communication
  • Client relationship management

Nice-to-have

  • Project management and leadership skills
  • Ability to build cross-functional partnerships
  • Mentoring junior analysts
  • Root cause analysis capabilities

Key Requirements

  • 2-5 years cash management experience
  • Bachelor's degree or equivalent
  • Proven analytical and critical thinking skills

Work Rights

Not specified

Tailored Resume

Cover Letter