Reservation Agent F/m/x

Sofitel Sydney Wentworth

Sivota, Greece
On-site
Professional and efficient customer service
Manage incoming calls and emails
Optimize revenue through recommendations
Deliver professional and efficient customer service to all guests

Job Summary

  • Deliver professional and efficient customer service to all guests.
  • Optimize revenue through strategic recommendation of additional services and amenities.
  • Address guest inquiries and complaints promptly and professionally.

Matching Summary

Deliver professional and efficient customer service to all guests.

Skills & Requirements

Must-have

  • professional and efficient customer service
  • manage incoming calls and emails
  • optimize revenue through recommendations
  • provide property information
  • accurate reservation processing
  • coordinate with other departments

Nice-to-have

  • guest focused personality
  • opportunities for development
  • responsible hospitality

Key Requirements

  • At least three years experience in the same role
  • Knowledge of OPERA CLOUD, Microsoft office
  • Strong interpersonal and problem solving abilities
  • Fluency in English
  • Eligible to work in Greece

Work Rights

Eligible to work in Greece

Tailored Resume

Cover Letter