This role is responsible for leading the Mexico Collections team to ensure efficient debt recovery and timely payments while maintaining positive relationships with business lines and customers
Job Summary
This role is responsible for leading the Mexico Collections team to ensure efficient debt recovery and timely payments while maintaining positive relationships with business lines and customers.
The position requires developing and implementing strategic initiatives to optimize collections processes, enhance operational efficiency, and drive innovation through new technologies.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development to support its employees.
Matching Summary
This role is responsible for leading the Mexico Collections team to ensure efficient debt recovery and timely payments while maintaining positive relationships with business lines and customers.
Skills & Requirements
Must-have
5 years experience in insurance collections
Advanced English language proficiency
Strong leadership and team development skills
Knowledge of accounts receivable processes
Experience with financial reporting and KPIs
Nice-to-have
Excellent negotiation and communication abilities
Ability to work under pressure
Proactive problem-solving mindset
Adaptability to change and new technologies
Commitment to diversity and inclusion culture
Key Requirements
Minimum 5 years experience as Coordinator or similar in insurance
Advanced English level knowledge required
General understanding of accounts receivable and billing processing
Strong background in insurance financial operations