In_senior Manager_agentic Contact Center Delivery_agentic Automation_advisory_mumbai

PwC

Mumbai, India
Contact center operations knowledge
Presales activities
Ai-led solutions design
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities

Job Summary

  • At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities.
  • The role requires a blend of technical depth, contact center operations knowledge, client stakeholder management, and project delivery awareness.
  • We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth.

Matching Summary

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities.

Skills & Requirements

Must-have

  • Contact Center Operations Knowledge
  • Presales Activities
  • AI-led Solutions Design

Nice-to-have

  • Excellent Communication Skills
  • Client Stakeholder Management
  • Collaboration with Teams

Key Requirements

  • 10 – 15 years of experience
  • Bachelor’s degree in Computer Science
  • Proven experience managing client stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter