Senior Team Leader (voice)

R1 RCM Inc.

Philippines
Competitive total rewards pyckage; target variable...
Not specified (potentially hybrid or onsite based on the nature of the role).
3+ years bpo healthcare leadership experience
Proven senior team lead background
Strong knowledge of asa csat aht metrics
R1 RCM Inc. is seeking a Senior Team Leader for their BPO operations in the Philippines, focusing on managing a team within the healthcare sector. The ideal candidate should have at least three years of leadership experience in a BPO environment, with strong people management and communication skills

Job Summary

  • The role involves managing day-to-day team activities while motivating members to achieve organizational goals.
  • Candidates must have proven leadership experience specifically within a BPO Healthcare setting for at least three years.
  • The company offers a competitive total rewards package including medical plans from day one with free dependents.

Matching Summary

Match Score: 85

R1 RCM Inc. is seeking a Senior Team Leader for their BPO operations in the Philippines, focusing on managing a team within the healthcare sector. The ideal candidate should have at least three years of leadership experience in a BPO environment, with strong people management and communication skills.

Salary

Competitive Total Rewards Package; Target variable incentives; Not specified

Skills & Requirements

Must-have

  • 3+ years BPO Healthcare leadership experience
  • Proven Senior Team Lead background
  • Strong knowledge of ASA CSAT AHT metrics

Nice-to-have

  • Excellent people management skills
  • Demonstrable analytical skillset
  • Confidence and skillful negotiating skills

Key Requirements

  • Bachelor's degree required
  • 3+ years BPO Healthcare leadership experience
  • Experience as a Senior Team Lead in BPO

Work Rights

Not specified

Tailored Resume

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