Customer Banking Specialist - Ingleburn

CommBank

Ingleburn, Australia
Part time (30 hours per week)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Ingleburn branch, aimed at providing exceptional customer service and financial solutions. The role requires effective communication skills and a customer-centric approach to assist clients with various banking needs

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks, and provide options through education & demonstration of our in-branch technology and digital banking options.
  • We are interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality with excellent communication skills and the ability to articulate financial terms in a clear way.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Ingleburn branch, aimed at providing exceptional customer service and financial solutions. The role requires effective communication skills and a customer-centric approach to assist clients with various banking needs.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Financial health checks
  • Demonstrate in-branch technology
  • Problem-solve and provide solutions

Nice-to-have

  • Championing risk-adverse culture
  • Building a career with CommBank
  • Improving financial wellbeing
  • Working in a busy retail environment

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter